Hosting
Secure, fast, and worry free hosting
Once your site is ready, it needs to be live on the Internet through a qualified host. You’ll also need a reliable connection to the Internet for your business, at the very least to communicate with customers by e-mail. Of course, if your site includes interactive components, you’ll need even greater capabilities and a faster connection.
InteractOne’s shared hosting service provides a secure and a 100 percent guaranteed web server available environment with high-speed performance through a distributed services architecture featuring geographically dispersed web servers that are redundantly connected to the Internet.
Updating Of Web Content
The customer can electronically update content at any time via password-protected FTP transfers to the data server.
Web Traffic Statistical Reporting
The InteractOne service offers the ability to request Web site traffic activity log files on a daily basis.
Global Internet Hosting Centers: The InteractOne Standard
In choosing InteractOne’s hosting services, businesses are choosing the new standard for safe and secure facilities. Our new global hosting centers represent the InteractOne commitment to availability, performance, scalability, reliability, and security. The centers are directly connected to the Internet through multiple Tier-I providers with high-speed fiber optic circuits capable of carrying Internet traffic at 160 gigabites per second (Gbps). It also includes an uninterruptible power supply and a 1500KW diesel generator that can keep each server running indefinitely without direct electric grid power. The centers provides round the-clock, active server and application monitoring, network management and automated backup capabilities, and is equipped with optimal environment controls, including more than 258 tons of air conditioning and humidifier equipment as well as stringent physical security systems.
Geographical Distributed Services Architecture
InteractOne’s shared hosting service is designed to provide our customers with a very high-speed and reliable Web hosting environment. The service architecture leverages distributed computing capabilities over the Internet and local area network traffic load-balancers. The service is divided into several application functions – Web (HTTP), File Transfer (FTP), Content Management(Data Storage), Electronic Payment Processing (SkipJack), and Database Support. Each application function or service may operate on separate servers that are optimized for the specific service and that are geographically distributed. This Geographical Distributed Services Architecture enables InteractOne to provide a high-performance web service and guarantee that the service will always be available. Service and Network Monitoring InteractOne’s technical operations and support staff is dedicated to providing high network and Web service availability and performance. Our Web hosting service is monitored and maintained 24 hours per day, 365 days a year by experienced operators, technicians, and analysts. InteractOne uses SNMP-based software to monitor the network and uses a variety of other tools to monitor the application services. The monitoring software reports network status to operator consoles and displays that are monitored throughout the day. Changes in the network and application status are logged to provide InteractOne with the ability to evaluate and track InteractOne service availability.
SERVICE LEVEL GUARANTEE
The Web hosting service as provided by InteractOne is guaranteed to be 100 percent available, twenty-four hours a day, everyday. If you, our customer, experiences a Web site outage at any time and the outage is due to a cause by us, InteractOne will provide the you with a one-time credit, per quarter, equal to ten percent (10%) of the Web hosting service minimum quarterly fee.
Daily Tape Backup
InteractOne creates a daily tape backup of all data stored on the content servers and will archive such backups for two weeks.
