Magento Email Templates15 Mar

When a customer sets up an account, purchases a product, changes their password, or registers for a newsletter at your Magento store they are automatically sent emails notifying and documenting the interaction/transaction. For first time installs it is paramount that you customize these emails so your customers are not sending emails to your customers with the Magento logo and dummy contact info. If you have ftp access and a HTML editor like Dreamweaver the process will go quicker but these tools are not absolutely necessary. The process to match the design of your  email templates from your Magento Store Design is a simple process and is laid out below.

A) With FTP you can locate these files at:

/httpdocs/app/locale/en_US/template/email
*don’t forget the sales folder also

-With your HTML editor do a mass find and place with the logo image and dummy contact info with your own.

B) If you don’t have FTP access or just completed step a,  log into your Magento admin panel and go to:

System—>Transactional Emails

-Add new template
-Select default template to load (I suggest going through all of them one at a time)
-Load template and edit contact info and dummy contact information if you haven’t done so yet. You can also customize the template to your liking here. Just be careful not to get rid of the critical Magento calls that control the dynamic content in the email (ex. {{htmlescape var=$customer.name}})
-Save template under new name (I recommend using the same name)
-make sure to preview all templates and format accordingly

C) Load your customized email templates in your Magento Admin Panel at:

System—>Configuration

-Go through the left nav options and add your new email template to associated areas

As always test the system and make sure everything is formatted correctly and you married the correct email template with the corresponding action.  If you have any questions or comments please leave them below.

4 Responses to “Magento Email Templates”
  1. James Reply

    I’m still starting out on Magento and I need all of these useful tips that I can find. Great tips, I appreciate you posting it. It’s a bg help for me. =D
    James´s last blog ..Bästa VPS My ComLuv Profile

  2. Dave@Betway Casino Reply

    Hi,

    great stuff, but I can’t get mine to work. It will not load the customized templates. Don’t know what I am doing wrong. Please help!

  3. Cheap Web Hosting Reply

    Thank you for this article. Web Hosting can be quite difficult to choose if you’re trying to find a new web host. It could also be difficult even when you do have a hosting company as problems can still occur in the long term, such as with uptime issues or customer service problems. That is why choosing the right hosting company is important, so you don’t face issues in the long term.

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