Magento Case Study: SEIKO Clocks
Core Code Diagnostics and Upgrade
Seiko is a well-known manufacturer of timepieces and after 130 years, SEIKO remains proudly dedicated to the perfection that founder Kintaro Hattori always strove to achieve. While continuing to offer classic styles that pay homage to SEIKO’s clockmaking foundation, seikoclocks.com showcases a collection of modern clocks in many categories, building a fresh eCommerce platform for the future of SEIKO clocks.
SEIKO came to InteractOne needing custom development in order to create a vanity site that featured flash sales for business to business transactions on seikoclocks.com. In addition, their site was in need of core-code-hack clean up left behind by their previous developer, security patches and an upgrade to Magento 1.14.
In addition, SEIKO needed assistance with their Enterprise Resource Planning (ERP) integration, to help them uncover errors in the logic and processes powering the integration with Magento. Further, SEIKO staff required training in catalog management so they could make sales and promotional updates on their own.
InteractOne successfully installed necessary security patches, repaired Magento’s core code and updated the site to the latest version of Magento. In addition, we created a separate vanity B2C site with the development and support necessary for B2B flash sales.
We also helped SEIKO work through issues with their ERP integration and helped the SEIKO team to understand what was in the “black box” of logic that powered the integration to resolve issues. We provided SEIKO with training in catalog management so they could set up sales and promotions without always requiring the attention of a developer.
Seikoclocks.com is now running smoother and faster on a clean and updated version of Magento. With the training and know-how to create and manage B2B flash sales without development support, SEIKO has the ability to drive sales in a way unavailable to them previously.